Privacy Policy | GlobalHashtag

Last Updated: December 2024

GlobalHashtag Inc. ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our personal wiki platform.

1. Information We Collect

1.1 Information You Provide

Account Information: Email address, username, password hash, profile details
Personal Wiki Content: Text, images, links, and other content you create or upload
Profile Information: Name, bio, social media links, professional details
Communication Data: Messages you send to us or other users
Payment Information: Billing details for premium subscriptions (processed securely by third-party providers)

1.2 Information We Collect Automatically

Usage Data: Pages visited, features used, time spent, click patterns
Device Information: Browser type, operating system, IP address, device identifiers
Location Data: General geographic location based on IP address
Analytics Data: Performance metrics, error logs, and usage statistics
Cookie Data: Information stored in cookies and similar tracking technologies

1.3 Information from Third Parties

Social Media: When you link your social media accounts
Authentication Services: When you sign in with Google, GitHub, or other providers
Analytics Providers: Aggregated usage and performance data

2. How We Use Your Information

Service Provision: Create and maintain your personal wiki, process AI-generated content
Account Management: Authenticate users, manage subscriptions, provide customer support
Content Discovery: Enable hashtag-based discovery and ranking systems
Platform Improvement: Analyze usage patterns, fix bugs, develop new features
Communication: Send service updates, notifications, and marketing communications (with consent)
Security: Detect fraud, prevent abuse, and ensure platform security
Legal Compliance: Comply with applicable laws and regulations
Advertising: Display relevant advertisements and measure ad performance

3. How We Share Your Information

3.1 Public Information

Your personal wiki and profile information are public by design. This includes your name, bio, hashtags, and any content you choose to publish on your wiki.

3.2 Service Providers

We share information with trusted third-party service providers who help us operate our platform:

Supabase: Database and backend services
Vercel: Hosting and deployment
Stripe: Payment processing
Google: Analytics and advertising services
AI Providers: Content generation services (OpenAI, Anthropic)
Email Services: Transactional and marketing emails

3.3 Legal Requirements

We may disclose your information when required by law, legal process, or to protect the rights, property, or safety of GlobalHashtag, our users, or others.

3.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.

4. AI and Data Processing

We use artificial intelligence to help generate content for your personal wiki. When you interact with AI features:

Your prompts and conversations may be processed by AI service providers
Generated content is associated with your account
We may use aggregated data to improve AI performance
You retain ownership of content you create with AI assistance
AI providers may have their own privacy policies governing their services

5. Cookies and Tracking Technologies

We use cookies and similar technologies to collect data, including through our cookie consent tool (Osano v2.5.1). If you block these scripts, certain features of the Service may be limited.

Essential Cookies: Authentication, security, core functionality
Analytics Cookies: Google Analytics, performance monitoring
Advertising Cookies: Google Ads, remarketing
Preference Cookies: Remember your settings and preferences

6. Data Retention & Rights

6.1 Data Export & Deletion

To request a copy of your personal data, submit a request via our web form at /data-request. We will respond within 30 days.
To delete your data, contact us at privacy@globalhashtag.com. We may retain certain information for up to 6 months to comply with legal obligations.

6.2 Data Security

TLS v1.2+ encryption in transit and at rest
SOC 2 Type II and ISO 27001 compliant infrastructure
Regular security audits and monitoring
Access controls and authentication requirements

6.3 International Data Transfers

For transfers outside your jurisdiction, we rely on Standard Contractual Clauses or equivalent safeguards to ensure adequate protection.

7. Your Rights and Choices

Access & Correction: View and edit your profile and wiki content at any time.
Data Portability: Request your data in a common electronic format.
Deletion: Delete your account and associated data as described above.
Opt-out of marketing: Use unsubscribe links in emails or update settings in your account.

8. Children's Privacy

Our Service is intended for users 16 years and older. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information immediately.

If you are a parent or guardian and believe your child under 16 has provided us with personal information, please contact us at privacy@globalhashtag.com so we can take appropriate action.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or through our Service. We encourage you to review this policy regularly.

10. Contact Us

If you have questions about our data practices, contact us at:

Email: privacy@globalhashtag.com
DPO: dpo@globalhashtag.com
Address: GlobalHashtag Inc., Delaware, United States

This Privacy Policy was last updated on December 2024. Previous versions may be available upon request.